What you will learn:
You will learn to identify the ISO-9000 standards relevant to your organization. You will also learn the planning and implementation process associated with installing an ISO-9000 quality system.
Abstract:
The course begins with a comprehensive discussion of quality and proceeds to the management of quality. The implementation details of ISO Standards are interpreted and discussed. A typical plan is used as a means to identify and understand specific work activities.
Who should attend:
Anyone concerned with quality, whether or not in an ISO-9000 facility will benefit from this insight to the standard.
Detail:
COURSE OUTLINE:
Introduction to Quality
- What is Quality?
- Quality Management Systems
Quality System Standards
- ISO-9000 Selecting a Standard for Certification
- ISO-9001 to 9003 Model Control Provisions
- ISO-9004 A Management System that Nurtures Quality
- ISO-10011 Auditing Quality Systems
- ISO-10012 Quality Assurance of Measuring Instruments
ISO-9001 Quality System Elements
- Element Requirements
- Relationship to 9002 and 9003 Elements
Quality System Implementation and Registration
- A Typical Implementation Plan
- The Executive Steering Committee
- The Responsibility Matrix
- The ISO Action Team
- System Documentation
- System Training
- System Maintenance and Improvement